(4.8 / 5)2415+ Ratings

Urban Outfitters Reviews

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Overall Rating

4.8
7 Reviews
  • 544%
  • 456%
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About Urban Outfitters

Urban Outfitters is a popular clothing and lifestyle store that offers a wide range of trendy and fashionable clothing, accessories, and home decor items. Founded in Philadelphia in 1970, Urban Outfitters has grown into a global brand with over 200 stores worldwide. The store caters to a young and hip demographic, with a focus on contemporary fashion and unique design. Urban Outfitters' clothing line features a mix of vintage-inspired and modern styles, with a range of sizes available to suit different body types. The store also offers a variety of lifestyle products, including vinyl records, books, and home decor items. With its unique blend of fashion and lifestyle products, Urban Outfitters has become a go-to destination for young shoppers looking for the latest trends and unique style.

Urban Outfitters Pros & Cons

Pros:

  • Variety of Products: Urban Outfitters offers a wide selection of trendy clothing, accessories, and home items.
  • Online Shopping Ease: Shopping online is generally easy, with the option to split purchases into individual sections for easier checkout.
  • Trendy Styles: The store is known for its trendy and fashionable clothing, making it a popular choice for those looking for current styles.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service, including unhelpful representatives and long wait times for responses.
  • Order Problems: There have been frequent complaints about online orders being cancelled without reason, items being out of stock without timely updates, and difficulty in getting information about order status.
  • Quality Concerns: Some customers have noted that the quality of the products is not always consistent, with items arriving worn or with incorrect prices.
  • Overpriced: Many customers feel that the prices are too high, especially considering the quality of the products.
  • Technical Issues: Some users have experienced technical issues with the website, such as browser compatibility problems.

Urban Outfitters Coupon & Discount Codes

42% off for BDG Bonfire Full Zip Hoodie Sweatshirt and using Urban Outfitters promo code

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Urban Outfitters discount 35% off for UO Rosie Smocked Tiered Capped Sleeve Ruffle Romper

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Out From Under Battenberg Lace Bralette sale 10$ off by using Urban Outfitters coupon code

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Urban Outfitters Customer Reviews (7)

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Landers Guertin
Landers Guertin
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Feb 11, 2023
Corey Arnold
Corey Arnold
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Feb 10, 2023
Noelle Richard
Noelle Richard
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Feb 9, 2023
Roy Stewart
Roy Stewart
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Feb 9, 2023
Susan Jackson
Susan Jackson
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Feb 9, 2023
Ramiro Zetticci
Ramiro Zetticci
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Feb 8, 2023
Niamh Houghton
Niamh Houghton
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Feb 7, 2023

Urban Outfitters Customer’s Q&A

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Urban Outfitters Features and Benefits

Key features and benefits of Urban Outfitters include:

  • UO Rewards: Members receive $5 Rewards each time they reach 100 points, a 10% welcome discount for joining, early access to sales, member-only giveaways, an anniversary discount code, and the chance to win prizes for using #UORewards on social. Once a higher tier is achieved, the benefits only get better!

  • Self-expression, Connection, and Creativity: Urban Outfitters was founded on these pillars. Since the opening of the first store, it has been a brand that cultivates a community of individuals, providing an inclusive platform through which customers, coworkers, partners, and followers can express themselves.

  • Employee Benefits: Employee discount at all URBN brands, Vacation, Sick leave, Paid holidays, Medical, Prescription, Dental, and Vision insurance, Fertility when enrolled in Medical, Flexible spending account for health and dependent care, Company Paid Short Term Disability, Long Term Disability, & Life Insurance, Voluntary Benefits – Critical Illness, Accident and Legal, Generous paid parental leave, 401 (k) retirement plan with company matching, IRA, Employee referral program, Commuter benefits, Pet Insurance Partnership discounts on national/local products and service.

These features and benefits make shopping at Urban Outfitters a unique experience.

Urban Outfitters Pricing

Urban Outfitters has recently dropped prices on over 100 styles, including items like a $25 plain T-shirt in nearly a dozen color options, a $29 mesh cropped cami, a $39 short sleeve polo T-shirt, and a $69 strapless midi dress. The price drops are part of the retailer's strategy to address customer perceptions about the brand's price points.

Urban Outfitters FAQs

FAQ

Urban Outfitters Alternatives

Here are some alternatives to Urban Outfitters:

  1. Free People: Known for its vintage and Boho-inspired fashion for women.
  2. Anthropologie: Caters to creative, educated, and affluent 30-45 year-old women.
  3. Champion: Offers a range of clothing.
  4. Billabong: Known for its surf and lifestyle clothing.
  5. Motel: Offers trendy clothing.
  6. BDG: Known for its corduroy pants.
  7. Good On You: Offers sustainable alternatives.
  8. Azuki Systems: Offers trend-forward clothing.
  9. ClothedUp: Offers a variety of clothing and home goods.
  10. Knoji: Offers a variety of fashion brands and stores.

Each of these stores offers a unique selection of products and styles. Whether you're looking for casual clothing, fast fashion, homewares, vintage, or vinyl, these alternatives have got you covered. Happy shopping!

FAQ

How To Open A Urban Outfitters Account?

To open an account on Urban Outfitters, follow these steps:

  1. Visit the Urban Outfitters website.
  2. Click on the Sign In button located at the top right corner of the homepage.
  3. Click on the Sign Up button.
  4. Enter your email address and password.
  5. Click on the Create an Account button.

After creating an account, you can save items to your wishlists, track your orders, and check out faster. Enjoy shopping at Urban Outfitters!

FAQ

What is the return policy at Urban Outfitters?

Urban Outfitters accepts returns within 30 days of purchase for a full refund or exchange. Items must be in new condition with original tags and packaging.
FAQ

Does Urban Outfitters offer free shipping?

Urban Outfitters offers free standard shipping on orders over $75 within the US. They also offer international shipping to select countries for a fee.
FAQ

How do I track my Urban Outfitters order?

Once your order is shipped, you will receive a tracking number via email. You can also log into your account on the Urban Outfitters website to track your order.
FAQ

How can I contact Urban Outfitters customer service?

You can contact Urban Outfitters customer service via phone, email, or live chat. Contact information can be found on the Urban Outfitters website under the "Contact Us" section.
FAQ

Does Urban Outfitters offer student discounts?

Yes, Urban Outfitters offers a 10% discount to students with a valid UNiDAYS account.

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